1Win Responsible Gaming

Healthy gambling is a form of entertainment that brings you pleasure, without negatively affecting your life and finances. As soon as you lose control over your actions, emotions, and budget, you risk developing an addiction. The following signs indicate that your hobby is becoming problematic:

• Chasing losses. You try to win back money you’ve lost by placing bigger bets;
• Hiding your gambling habits. You lie to friends and family about your hobby or the amount of money you’re spending on it;
• Feeling a strong desire to play. You need to gamble with larger amounts of money or for longer time to reach the same excitement;
• Experiencing withdrawal symptoms. Your feel depressed, irritable, or anxious when you try to stop or reduce your gambling;
• Neglecting real-life responsibilities. You miss work or school, neglect your personal hygiene, or choose gambling over spending time with your family or friends.

Recognizing these warning signs in the early stages can help you diagnose a problem and take steps to address it before it escalates. The earlier you identify an addiction, the better your chances of recovering fast.

One of the key elements to help you maintain self-control while gambling at 1Win is limits. Right in your profile, you can limit the amount of your deposits, losses, and bets per day/week/month, as well as enable periods of “cooling off” and self-exclusion. This way, you stay within your financial boundaries and avoid overspending, even when you feel tempted to exceed the limits. Once a limit is set, you don’t have a chance to edit or remove it. Limits can be adjusted or disabled only after the expiration of the chosen time frame.

If you feel the need to take a break from playing, use the self-exclusion feature. During the set period, you won’t be able to use your 1Win account, make deposits, place bets, or receive promotions and bonuses. To activate the function, contact our support team and specify the desired duration ‒ it can be a week, a month, a year, or forever. Before the self-exclusion takes effect, you will have the opportunity to withdraw any remaining funds from your account, and after that your account both on the website and in the app will become inaccessible.

We cooperate with various reputable organizations that provide professional assistance on issues related to gambling:

• Gamblers Anonymous. A global fellowship of men and women who share their experience with each and help other addicted players to recover;
• GamCare. They offer free information, advice, and support for anyone. Communicate with specialists online and through the helpline or attend face-to-face counseling;
• Gambling Therapy. An online-support service with free consultations to individuals, families, and friends negatively affected by gambling.

The assistance they offer is fully confidential. Don’t hesitate to reach out to these organizations as they can help you cope with the possible challenges more effectively.

Protecting children from gambling requires vigilance and proactive measures from parents and guardians in the first place. If you’re a parent, discuss the risks associated with gambling with your kid and emphasize that it isn’t a suitable activity for minors. Try encouraging alternative hobbies and activities that promote healthy self-development, for example, sports or music. For greater efficiency, consider installing a special software that blocks access to gambling websites and apps.